SANDAG is committed to servicing those with disabilities and particular needs. The 511 phone service and websites were reviewed by accessibility consultants and an advisory committee. Both services were enhanced following professional recommendations. Phone users who are hearing impaired can call 711, the national three-digit number for access to the Telecommunication Relay Services (TRS), to access 511 hearing impaired services.
You also can use the touch-tone system offered by 511. To access the touch-tone function on 511, press zero at each menu to hear the options and corresponding touch-tone commands.