SANDAG is committed to servicing those with disabilities and particular needs and the new 511 phone and Web sites were reviewed by accessibility consultants and an advisory committee. Both services were enhanced following recommendations from this committee. Phone users who are hearing impaired can call 711, the national three-digit number for access to the Telecommunication Relay Services (TRS), to access 511 hearing impaired services.
You can also use the back-up, touch-tone system that 511 offers. To access the touch-tone function on 511, press zero at each menu to hear the menu options and corresponding touch tone commands.